It’s all in the details

When you use an app everyday, you notice all the little things that could work better. Alone, none of them are big enough to make you write into support or stop using the product. But every now and then you’ll think to yourself, “Man, I wish they’d fix that…”

When you also happen to build the product that you use everyday — like we do with Mocksup — you’re the “they”, and if you don’t fix it, it ain’t gonna get fixed. All those little annoyances go into a “Someday/maybe” list and — once all the big stuff is out of the way — knocking a few things off that list is really satisfying.

That’s what we got to do this week. Most of you might not have even noticed, but we certainly did:

  • Better feedback: A lot of the times when you did something in the admin — like send notifications or update your settings — you weren’t really sure if anything happened. Now at the top of the toolbar you get the helpful updates you always should have (i.e. “Your notifications were successfully sent” or “Your settings were successfully saved”, etc.)

  • Prettier buttons: The default browser buttons were looking really out of place in the Mocksup admin, so we prettied them up quite a bit.

  • Smarter comment area: When you minimize the admin sidebar it remembers it’s on/off state from page to page. But if your project had a dozen or more mockups and you needed to minimize just the comment area so you could see them all, it wouldn’t remember that when you went to the next page. That was really starting to get on our nerves, so we fixed it!

And don’t worry, these little changes aren’t all that we’ve working on. More soon!

Updated Help & Support

Over the weekend we switched our Help & Support pages from the hosted solution Tender to a simpler, homegrown solution of a FAQ combined with a contact form.

If you have any problems, questions or suggestions please don’t hesitate to send us a note. If it’s something we feel like other people have also wanted to know or could benefit from knowing, we’ll add it to the FAQ.